Dispatcher
Prepare assigned operational records and execute eligible reviewed actions.
Can
- Manage Loads, record attachments, route proposals
- View load stops, operation receipts, review decisions, transport partners
Starts on: Active Loads
- SCM with Route Optimization
- Roles and access
Who can do what in SCM with Route Optimization
Give dispatch, review, administration and audit work clear boundaries.
Who can do what
| Role | Load planning | Route proposals | Assignments and fleet | Stop execution | Review and evidence | Organization and access |
|---|---|---|---|---|---|---|
| Dispatcher | Edit | Edit | — | Edit | Edit | View |
| App Administrator | Edit | — | Edit | — | Edit | Edit |
| Transport Supervisor | — | — | — | — | — | — |
| Auditor | — | — | — | — | — | — |
| Admin | Edit | View | — | — | Edit | Edit |
Each role in detail
App Administrator
Maintain organization configuration and membership.
Can
- Manage Drivers, Organizations, team members, transport partners, Vehicles
Starts on: Driver Eligibility
Transport Supervisor
Review eligible revisions independently and reconcile operational evidence.
Can
- Access assigned records
Starts on: Route Review Queue
Auditor
Read authorized evidence and reports.
Can
- Access assigned records
Starts on: Delivery Exceptions
Admin
Maintains user access and checks administrative scope across the operating organization.
Can
- Manage Users, team members, Organizations
- View Loads, route proposals, review decisions
Set up SCM with Route Optimization your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.