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- SCM with Supplier Portal
- Frequently asked questions
Questions, answered
Practical answers for procurement and supplier teams preparing the first cycle.
SCM with Supplier Portal
10 questions
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How do I get started?
Click Get started, then use Proto to configure SCM with Supplier Portal for your business. Begin with one organization, one supplier and a purchase request that can be followed through receipt.
Who approves a purchase request?
An independent reviewer records the decision and reason against the request revision. The buying approval for a requisition or order follows its own authority scope.
Can a supplier confirm fewer units?
A supplier acknowledgement can retain confirmed units and an ASN reference against its parent purchase request. The Buyer reviews any difference.
How are supplier quotes compared?
A request for quote retains criteria weights and invited suppliers. Response lines preserve the quoted scope, price and lead time, while comparison scores show the documented basis for an award.
What happens when an order changes?
An order amendment retains the changed revision and approval decision; its lines hold the before and after values. The issued order revision remains identifiable.
Can we buy from an agreement?
Master agreements and contract rates define the approved supplier terms. Blanket releases record a call-off and its commitment effect.
How do partial receipts work?
Receipt lines distinguish received, accepted and rejected quantities. The order line continues to show its open quantity.
Where do invoice differences go?
Match exceptions link the invoice reference to an order, line and, when available, a receipt. Buyer and Controller track resolution with accounts payable.
How is supplier performance reviewed?
A period scorecard collects delivery, quality and price measures. Procurement Manager reviews the source evidence before publishing the result.
Which systems need a connection?
Accounts payable, inventory, warehouse and budgeting destinations are set up according to your operating process. Each delivery has a status and reconciliation owner.
Set up SCM with Supplier Portal your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.