Change review

Step by step

1. Draft change Release Operator

   The Release Operator names the service, summarizes the work, selects risk and records a rollback plan.

   • Establish risk and rollback plan
   • Updates Changes, Services

2. Schedule review Release Operator

   The operator records planned start and end times so the reviewer can consider the service effect.

   • Put the proposed window in context
   • Updates Changes, Maintenance windows

3. Decide Change Reviewer

   The Change Reviewer enters a review decision, reviewer and reason. An approved decision permits the change to proceed; a rejected decision leaves the reason visible.

   • Record approval or rejection
   • Updates Change reviews, Changes
   ApprovalA person approves before the work moves on.

4. Implement Release Operator

   The Release Operator records a pending deployment for the service, then records its environment, version and outcome.

   • Preserve the release outcome
   • Updates Deployments, Changes

5. Verify Release Operator

   The operator records rollback checkpoint results and reviews new health observations with the Service Owner.

   • Compare expected and actual result
   • Updates Rollback checks, Availability checks

Release Operator

Prepares and implements; Change Reviewer decides; Service Owner checks the service effect.