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- Size & Fit Recommendation
- Frequently Asked Questions
Questions, answered
Prepare the consent, independent review and order evidence needed to present size guidance responsibly.
Size & Fit Recommendation
10 questions
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How do I get started?
Click Get started, then use Proto to configure Size & Fit Recommendation for your business. Begin with a familiar apparel product and a simple customer order. Rehearse the consented assessment with distinct operator and reviewer accounts, then follow the order’s payment and handover evidence.
What does a fit assessment contain?
It retains the proposed product size, assessment date, confidence and measurement-consent information against a sales order and organization. Agree the garment context and wording before review.
Is the recommended size guaranteed to fit?
The recommendation is an estimate. Review the confidence wording and relevant product context with the customer, and retain the assessment evidence for later questions.
Who approves the recommendation?
Commerce Reviewer decides independently of the preparing Commerce Operator. The decision must apply to the submitted assessment version, and completion waits for the required recorded outcome.
How is measurement information handled?
Agree what information is used, who may access it and how long it is retained under the customer’s consent. Configure the collection or sizing service and review the consent context before presenting guidance.
Does an Accepted order mean payment was captured?
Verified provider capture evidence establishes collected payment. Order acceptance and authorization remain separate facts in the operating review.
When is an order Fulfilled?
The fulfillment action checks entitlement with the actual stock owner and records product movements. The order becomes Fulfilled when every eligible unit has been handed over.
Does a product return automatically issue a refund?
Returned events describe the physical outcome. A refund needs an independent decision and a confirmed provider effect before verified refund evidence reduces collected cash.
What happens when a provider response is unknown?
The operation remains pending reconciliation. Commerce Reviewer reads the existing evidence and recorded external references before confirming completion or deciding on further action.
How are executed actions corrected?
The team preserves the original identity and evidence and uses a reviewer-approved corrective action. External effects are not reversed automatically by changing a local status, and executed history remains available for review.
Set up Size & Fit Recommendation your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.