Admin
Maintains organization configuration, user accounts and authenticated team identity links.
Can
- Manage Organizations, team members, Users
- View Customers, Products
- Size & Fit Recommendation
- Roles and Responsibilities
Who can do what in Size & Fit Recommendation
Assign preparation, independent review and fulfillment coordination before running the first consented assessment.
How permissions work
Order preparation
Commerce Operator prepares the customer, sale and fit assessment within the authorized organization.
Independent decisions
Commerce Reviewer decides on fit and refund requests separately from the preparing person and reconciles uncertain results.
Catalog and handover
Catalog Manager maintains product identity and pricing. Fulfillment Coordinator works with the actual stock owner on eligible product handover.
Identity and evidence
Admin maintains authenticated team links. Auditor reads authorized evidence without changing outcomes. Review access to protected measurement information and files as part of the setup.
Who can do what
| Role | Customers and Products | Priced Sales | Fit Assessments | Payments and Refunds | Fulfillment and Returns | Reviews and Reconciliation |
|---|---|---|---|---|---|---|
| Admin | Edit | Edit | Edit | — | View | Edit |
| Commerce Operator | Edit | Edit | Edit | Edit | Edit | Edit |
| Commerce Reviewer | View | Approve | Approve | View | View | View |
| Catalog Manager | Edit | Edit | — | — | Edit | — |
| Fulfillment Coordinator | View | View | View | View | View | View |
| Auditor | View | View | View | View | View | View |
Each role in detail
Commerce Operator
Prepares assigned sales and consented fit assessments and requests eligible operational actions.
Can
- Manage Customers, sales orders, sales lines, fit assessments, record attachments
- View Products, Organizations, team members, payment evidence, fulfillment events, review decisions, operation receipts
Starts on: Sale Acceptance Queue
Commerce Reviewer
Independently reviews fit and refund requests and reconciles their recorded outcomes.
Can
- View Customers, Products, sales orders, sales lines, fit assessments, payment evidence, fulfillment events, record attachments, review decisions, operation receipts, Organizations, team members
Reviews and approves
- Approve fit assessments, sales orders
Starts on: Sale Acceptance Queue
Catalog Manager
Maintains the active apparel product catalog, base units and standard USD pricing.
Can
- Manage Products
- View sales orders, sales lines, fulfillment events
Starts on: Fulfillment History
Fulfillment Coordinator
Coordinates eligible product handover with the actual stock owner and reviews fulfillment evidence.
Can
- View Products, sales orders, sales lines, fulfillment events, operation receipts
Starts on: Sales Order Board
Auditor
Reads authorized order, consent, decision and effect evidence without changing operational outcomes.
Can
- View Customers, Products, sales orders, sales lines, fit assessments, payment evidence, fulfillment events, record attachments, review decisions, operation receipts, Organizations, team members
Starts on: Fit Review Queue
Set up Size & Fit Recommendation your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.