Record the building condition, assign an active responder at acknowledgment and retain the actual event period.
Site Operator identifies the site and records an Open event with its type and description. Use Outage, Maintenance, Alarm or Curtailment to describe the actual condition, keeping the affected area understandable to the response team.
Facilities Manager acknowledges the condition through the operating-event action. Record the actual start and select an active responder. The action assigns a maintenance task for the site, giving the response work a named person.
Maintenance Technician carries out the assigned work under the task policy. Facilities Manager reviews that progress alongside the event state and any relevant source evidence. Task progress and the condition's resolution remain separate decisions.
Facilities Manager records the event's resolution through the event action and retains the actual end. Check the resolved state and event period against the team's operating evidence before relying on the history.
And how to keep it from happening.
Start free, then use Proto to change fields, steps and approvals before your team goes live.