1. Social Media Analytics
  2. Get started
Get started

Get Social Media Analytics running in four steps.

Prepare the first profile measurement and review cycle.

  1. Create your account

    Click Start now and create your ERP.AI account.

    Start now
  2. Download Proto

    Proto is the desktop app you use to set up Social Media Analytics. It runs on macOS, Windows and Linux.

    Download Proto
  3. Make it yours

    Open Social Media Analytics in Proto and adjust fields, steps, roles and approvals to match how your team works.

    Implementation plan
  4. Bring your data and team

    Import your records, then invite your team and assign their roles.

    See the roles

Create your account

Click Get started to create your ERP.AI account. Use Proto to configure Social Media Analytics for your organization, people and measured channel properties. Name the Profile Owner, Data Analyst, Independent Reviewer and Analytics Lead for the pilot.

Prepare the first operating cycle

Choose one property and reporting window. Bring its source identity, channel definition, consent basis and a source snapshot with coverage dates. Agree the metric definition and enter a small set of post facts and observations. Keep a supporting document available for the reviewer.

Review before release

Check the profile status, observation links and snapshot coverage. Ask the Independent Reviewer to decide on the exact revision. Inspect the metric result’s definition, status, reason and operation run. Assign any corrective action to a named person with a due date before publishing the reviewed result.

Set up Social Media Analytics your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started