1. Social Welfare Scheme Mgmt
  2. Roles and decisions
Reference

Who can do what in Social Welfare Scheme Mgmt

Give funding, assessment, benefit preparation and evidence reporting clear operating owners.

How permissions work

Program ownership

Program Manager maintains the operating plan, assigned work and measure definitions. Admin maintains the staff identity behind each owner.

Funding authority

Funding Reviewer checks award amounts and restrictions and approves eligible funding before the program activation handoff.

Case and benefit work

Case Worker records assessments under the agreed criteria. Benefits Officer prepares amounts, approves benefits against Eligible assessments and tracks referenced payment progress.

Financial evidence

Finance Officer prepares expenses and inspects the automated verification result. Recording a paid outcome follows the separate externally confirmed payment process.

Outcome evidence

Monitoring Officer records period inputs and supporting evidence, checking denominator availability before presenting a ratio.

Who can do what

Permissions by role
RolePrograms and FundingActivities and MilestonesEligibility AssessmentsBenefit DisbursementsProgram ExpensesOutcomes and Evidence
Program ManagerEditEditViewViewViewEdit
Funding ReviewerApproveView——ApproveView
Case WorkerView—EditView——
Benefits OfficerView—ViewApprove——
Finance OfficerView——ViewEdit—
Monitoring OfficerViewView———Edit
AdminEditEdit————

Each role in detail

Program Manager

Own program planning, assigned activity and milestone work, and the definitions used to review results.

Can

  • Manage Programs, Activities, Milestones, outcome measures
  • View funding awards, eligibility assessments, benefit disbursements, Expenses, outcome results, People

Starts on: Pending Assessments

Funding Reviewer

Review the funder award and restrictions and authorize eligible program funding.

Can

  • Manage funding awards
  • View Programs, Activities, Milestones

Reviews and approves

  • Approve funding awards

Starts on: Program Schedule

Case Worker

Capture applicant assessments against the program criteria and follow recorded appeal work.

Can

  • Manage eligibility assessments
  • View Programs, benefit disbursements

Starts on: Pending Assessments

Benefits Officer

Prepare benefit amounts and authorize eligible disbursements before tracking referenced payment progress.

Can

  • Manage benefit disbursements
  • View eligibility assessments, Programs

Reviews and approves

  • Approve benefit disbursements

Starts on: Pending Assessments

Finance Officer

Prepare program expenses, inspect automated verification results and record separately confirmed payment outcomes.

Can

  • Manage Expenses
  • View Programs, funding awards, benefit disbursements

Starts on: Program Schedule

Monitoring Officer

Prepare period results and evidence against the program's declared outcome measures.

Can

  • Manage outcome results
  • View outcome measures, Programs, Milestones, Activities

Starts on: Program Schedule

Admin

Maintain platform users and the staff identities used for program and activity ownership.

Can

  • Manage Users, People
  • View Programs

Set up Social Welfare Scheme Mgmt your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started