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- Spa & Wellness Center
- Questions before you choose
Questions, answered
Answers about treatment booking, therapists, packages and payments for spas.
Spa & Wellness Center
8 questions
Can't find it? Write to support@erp.ai.
How do I get started?
Click Get started, then use Proto to configure Spa & Wellness Center for your business. Pilot one week of the treatment schedule: confirm bookings, check guests in and confirm payments, then reconcile package balances and payments before opening online booking.
How are therapist double-bookings prevented?
A booking is confirmed only when the therapist has no other session in an overlapping window.
Can we sell treatment packages?
Yes. Each package records sessions purchased, sessions used and an expiry date. Use beyond the purchased sessions is refused.
Do you support memberships?
Yes. Membership plans set price, session allowance and validity, and each purchase starts a member plan.
Can we take deposits?
When prepayment is required, confirming a booking raises one pending payment.
Can a cancelled guest be checked in?
No. Only confirmed bookings can be checked in; no-shows and cancellations are refused.
Do you track therapist certifications?
Yes. Each qualification records the treatment type, certificate and expiry date.
What drives the cost?
Ordinary manual use has no per-user charge under the platform policy. Imports, integrations, agent execution and other machine work consume prepaid credits; implementation is scoped separately. The pricing page lists the current rates.
Set up Spa & Wellness Center your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.