Where it usually breaks
And how to keep it from happening.
- A certificate is recorded without an expiry date.
- A therapist is scheduled for a treatment after the certificate expired.
- A renewal replaces the old record and past evidence is lost.
Record each therapist's certification, check it and renew it before expiry.
Therapist records the treatment type, certificate file and expiry date. Impossible dates and repeated entries are refused.
Spa Manager reviews the certificate before scheduling the therapist for that treatment.
Spa Manager assigns sessions for certified treatments only to therapists with a current qualification.
Before expiry, the therapist records the renewed certificate as a new qualification; the earlier record stays on file.
And how to keep it from happening.
Start free, then use Proto to change fields, steps and approvals before your team goes live.