Treatment packages

Step by step

1. Sell the package Front Desk Coordinator

   Front Desk Coordinator records the package for the member with sessions purchased and expiry date.

   • Package recorded
   • Updates Treatment packages, Members

2. Book a package treatment Front Desk Coordinator

   Front Desk Coordinator books the treatment and confirms it like any other booking.

   • Booking Confirmed
   • Updates Bookings

3. Record the use Front Desk Coordinator

   After the treatment, Front Desk Coordinator raises the used sessions by one. Use beyond the purchased sessions is refused.

   • Used sessions raised
   • Updates Treatment packages, Attendance

4. Watch expiry Front Desk Coordinator

   Front Desk Coordinator contacts members with sessions left on packages that expire soon.

   • Member contacted
   • Updates Treatment packages

5. Close or extend Spa Manager

   At expiry, Spa Manager decides any extension under the spa's policy.

   • Package closed or extended
   • Updates Treatment packages
   ApprovalA person approves before the work moves on.

Front Desk Coordinator

, Spa Manager.