Status Page System

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  1. Status Page System
  2. Agent assistance
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Put an AI agent to work in Status Page System

Give your team a grounded way to inspect incidents and prepare updates.

Set it up

  1. Teach your agent ERP.AI

    Load the ERP.AI skill and paste the output into your agent. It explains how to read and update records in your workspace.

    curl -fsSL https://www.erp.ai/skill.md

  2. Give it a role

    Assign the agent its own user and one of the 6 roles. It gets exactly the access that role has, and no more.

  3. Check what it can reach

    Confirm which records, actions and connections the agent can use in your workspace before you point it at real data.

  4. Review its work and usage

    Check the drafts and changes it proposes, and watch its usage receipts as you give it more to do. Agent work uses prepaid credits.

What the agent can do

  • Incident Coordinator: Summarize open incidents by service, priority and assigned person before a handoff.
  • Service Owner: Compare component condition with incidents and planned changes for the same service.
  • Communications Reviewer: Draft a concise message from a named incident and its recorded updates for human review.
  • Change Manager: Show the scheduled window, risk and rollback plan for changes awaiting review.

What stays with a person

  • A person decides whether a component state represents the actual service condition and whether a public message is ready.
  • The agent should identify the supporting records and ask for that decision.
  • It should not treat a receipt outcome as proof of service recovery or publish wording solely because it can draft it.

A person decides whether a component state represents the actual service condition and whether a public message is ready. The agent should identify the supporting records and ask for that decision. It should not treat a receipt outcome as proof of service recovery or publish wording solely because it can draft it.

Set up Status Page System your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

Start now Download Proto

How to get started