Where it usually breaks
And how to keep it from happening.
- An ordered request is cancelled without telling the supplier.
- Lines are deleted, so fill rate history changes.
- A failed commitment is retried instead of checked.
Correct or cancel authorized scope with a reason and resolve every pending or failed operation receipt.
Buyer selects the request and records the reason for correcting or cancelling it.
Scope not yet ordered or received is cancelled, and no lines are deleted.
For scope already ordered or received, Procurement Approver must approve before a compensating action is recorded.
Supply Chain Analyst reviews Pending and Failed receipts daily against the request's lines, snapshots and decisions, and marks each Completed or needs review.
And how to keep it from happening.
Start free, then use Proto to change fields, steps and approvals before your team goes live.