1. Supply Chain Analytics
  2. Process
  3. Supplier performance review
Process · Supplier performance review

Supplier performance review

Bring locked fill rates, on-time acceptance and open quantity to a supplier review and record the outcome.

Step by step

  1. Lock the period Supply Chain Analyst

    Supply Chain Analyst makes sure the period's service snapshots are completed.

    • Snapshots Completed
    • Updates Service snapshots
  2. Prepare the scorecard Supply Chain Analyst

    Supply Chain Analyst compiles fill rate, on-time acceptance, open quantity and approved commitment for the supplier.

    • Scorecard prepared
    • Updates Purchase lines, Purchase requests, Service snapshots
  3. Review with the buyer Supply Chain Analyst

    Supply Chain Analyst and Buyer review the figures and agree what to raise with the supplier.

    • Points agreed
    • Updates Suppliers, Purchase requests
  4. Meet the supplier Buyer

    Buyer reviews the scorecard with the supplier and agrees a corrective plan where needed.

    • Corrective plan agreed
    • Updates Suppliers
  5. Record the outcome Admin

    Admin updates the supplier's eligibility note, or marks the supplier inactive when approval is withdrawn.

    • Eligibility note updated
    • Updates Suppliers

Where it usually breaks

And how to keep it from happening.

  • Figures are pulled before the period's snapshots are locked.
  • Cancelled requests are counted as unfilled demand.
  • Outcomes are agreed but never recorded on the supplier.
Supply Chain Analyst
, Buyer, Admin.

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