Where it usually breaks
And how to keep it from happening.
- Stock is picked that was allocated to another order.
- Tracking events stop arriving and a late shipment goes unnoticed.
- A return arrives without authorization and nobody knows why.
- Supply Chain
- Process
- Allocation to delivered shipment
Allocation to delivered shipment
Allocate available stock to the order, pick, pack and ship it with the right carrier, and follow tracking to delivery.
Step by step
-
Allocate Inventory Manager
Inventory Manager allocates available stock to the shipment, softly first and hard once the pick is scheduled.
- Soft → Hard
- Updates Allocations, Inventory
-
Pick and pack Warehouse Operator
Warehouse Operator picks from the allocated bins, recording pick movements, and packs the shipment.
- Hard → Picked; Planned → Picked → Packed
- Updates Allocations, Stock movements, Shipments
-
Manifest and ship Logistics Coordinator
Logistics Coordinator chooses the carrier and shipping method, records the tracking number and manifests the shipment. A ship movement is recorded.
- Packed → Manifested → in transit
- Updates Shipments, Stock movements
-
Track Logistics Coordinator
Carrier events are recorded against the shipment until it is delivered. Exceptions are worked with the carrier and customer.
- In transit → Delivered, or Exception
- Updates Shipment tracking, Shipments
-
Handle returns Logistics Coordinator
A damaged or wrong delivery gets a return authorization linked to the original shipment.
- Issued → Received → Inspected → Closed
- Updates Return authorizations
Who does what
Roles and permissions- Inventory Manager
- , Warehouse Operator, Logistics Coordinator, Quality Manager.
Set up Supply Chain your way.
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