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- Swimming Pool Management
- Questions before you choose
Questions, answered
Answers about lessons, lanes, memberships, check-in and water checks for pools and swim schools.
Swimming Pool Management
9 questions
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How do I get started?
Click Get started, then use Proto to configure Swimming Pool Management for your business. Pilot one pool for one week: confirm bookings, allocate lanes, check swimmers in and record water checks, then reconcile places and payments before adding pools.
Can we book individual lanes?
Yes. A confirmed lane hire or squad booking is split into lane bookings with lane number, start and end time and swimmer count.
What happens when a lesson is full?
When confirmed places reach the session’s capacity, the session shows Full and further requests wait at the desk.
How are lesson terms handled?
A term is a membership plan with a session allowance and validity. Each attended lesson uses one session.
How are water checks recorded?
Operators record pH, free chlorine and temperature with the pool and time. The result is Pass, Retest or Close for the manager to review.
What happens if a pool has to close?
The Aquatics Manager cancels affected sessions, the front desk cancels the bookings and refunds are decided and recorded.
Who approves refunds?
The Aquatics Manager approves refunds; the Accounts Coordinator records them.
Can we take payments online?
Payments from a connected provider are matched to pending charges and confirmed.
What drives the cost?
Ordinary manual use has no per-user charge under the platform policy. Imports, integrations, agent execution and other machine work consume prepaid credits; implementation is scoped separately. The pricing page lists the current rates.
Set up Swimming Pool Management your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.