Who runs the timetable, the front desk, the poolside, water checks and payments at a pool.
| Role | Lessons and Sessions | Bookings and Lanes | Memberships | Attendance | Payments | Water Quality |
|---|---|---|---|---|---|---|
| Aquatics Manager | Edit | Approve | Edit | Edit | Approve | Approve |
| Front Desk Coordinator | View | Approve | Edit | View | View | View |
| Swim Instructor | View | Edit | View | Edit | — | View |
| Pool Operator | View | View | — | View | — | Edit |
| Accounts Coordinator | — | View | View | — | Edit | — |
| Admin | Edit | View | View | Edit | View | Edit |
Owns the session timetable, services and membership plans, reviews lane bookings and water checks, and decides refunds and pool closures.
Starts on: Sessions Calendar
Registers members, manages their plans and confirms or cancels bookings against session capacity.
Starts on: Pending Payments
Teaches assigned sessions, allocates lanes for their sessions and checks swimmers in.
Starts on: Sessions Calendar
Takes and records pool water checks and retests on schedule.
Starts on: Water Checks Retest
Confirms money received against pending charges and records approved refunds.
Starts on: Pending Payments
Maintains user access, staff records and configuration without taking pool decisions.
Start free, then use Proto to change fields, steps and approvals before your team goes live.