1. Tanning Salon Management
  2. Process
  3. Membership lifecycle
Process · Membership lifecycle

Membership lifecycle

Join, use, pause, renew and close a membership.

Step by step

  1. Enrol member Front Desk Coordinator

    The front desk registers the member and enrols them in a plan with start and expiry dates.

    • Member enrolled
    • Updates Members, Member plans, Membership plans
  2. Use the plan Instructor

    Each check-in is recorded as attendance while the member's plan is active.

    • Attendance recorded
    • Updates Member plans, Attendance
  3. Pause or renew Front Desk Coordinator

    The front desk pauses the plan for a break or renews it when it ends.

    • Plan paused or renewed
    • Updates Member plans, Members
  4. Expire or cancel Front Desk Coordinator

    A plan moves to expired at the end of its validity, or is cancelled.

    • Plan expired or cancelled
    • Updates Member plans

Where it usually breaks

And how to keep it from happening.

  • A paused member can still book because status was not changed.
  • A plan past its expiry date is still treated as active.
Front Desk Coordinator
, Salon Manager.

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