1. Tanning Salon Management
  2. Process
  3. Payment confirmation
Process · Payment confirmation

Payment confirmation

From a recorded payment to a confirmed or refunded one.

Step by step

  1. Pending payment created Front Desk Coordinator

    Confirming a booking creates exactly one pending payment against the member and booking.

    • Payment pending
    • Updates Payments, Bookings
  2. Confirm payment Accounts Clerk

    The accounts clerk confirms the payment once it is received.

    • Payment confirmed
    • Updates Payments
    ApprovalA person approves before the work moves on.
  3. Refund if needed Accounts Clerk

    A refund is recorded as a refunded status with the original amount kept.

    • Payment refunded
    • Updates Payments

Where it usually breaks

And how to keep it from happening.

  • A failed card payment is treated as paid.
  • A booking confirmed twice creates a second payment.
  • A refund deletes the payment and the day's takings no longer reconcile.
Accounts Clerk
, Front Desk Coordinator.

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