Where it usually breaks
And how to keep it from happening.
- A failed card payment is treated as paid.
- A booking confirmed twice creates a second payment.
- A refund deletes the payment and the day's takings no longer reconcile.
From a recorded payment to a confirmed or refunded one.
Confirming a booking creates exactly one pending payment against the member and booking.
The accounts clerk confirms the payment once it is received.
A refund is recorded as a refunded status with the original amount kept.
And how to keep it from happening.
Start free, then use Proto to change fields, steps and approvals before your team goes live.