Connections and source records

• Work source. Supply the stable source record ID and arrival context used to create a queue. Agree which source values map into queue and task fields.
• External execution source. Return a provider reference or external receipt identity for an attempted effect. Keep the receipt with the numbered operation step.
• Document source. Supply an attachment or external reference when a reviewer needs evidence for a queue decision.

Queue Manager and Admin agree the effective assignment policy and field mappings before intake. Record the mapping version and effective date so the team can explain how a source value became a queue value. Operations Analyst checks external effects against the stored receipt before an operation run is treated as successful. A connection is configured for the customer’s source and provider; the queue records retain references and evidence for the operating decision.

Review implementation phases.