Task completion and receipts

Step by step

1. Select task Queue Operator

   Queue Operator opens a task under the intended queue and checks its sequence, description and source reference.

   • Chooses the working item
   • Updates Queue tasks, Work queues

2. Execute Queue Operator

   The completion workflow records the selected task’s outcome under its parent queue.

   • Records task outcome and operation
   • Updates Queue tasks, Operation runs

3. Capture receipt Queue Operator

   Numbered operation steps retain the external receipt identity and any receipt evidence; attempts retain provider references and failures.

   • Retains external identity and attempt detail
   • Updates Operation steps, Execution attempts

4. Verify effects Operations Analyst

   Operations Analyst checks each required effect against the task, step and queue result fields. A run succeeds only after those checks.

   • Confirms result before success
   • Updates Operation runs, Work queues, State history

5. Resolve exception Follow-up Owner

   A receipt issue becomes a follow-up action with an assigned owner and resolution trail.

   • Assigns and documents remediation
   • Updates Follow up actions, Evidence documents

Queue Operator

, Operations Analyst, Follow-up Owner, Queue Manager.