Taxi / Ride-hailing Platform

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  1. Taxi / Ride-hailing Platform
  2. Your operations assistant
Reference

Put an AI agent to work in Taxi / Ride-hailing Platform

Use an assistant to prepare dispatch questions and evidence reviews for your team.

Set it up

  1. Teach your agent ERP.AI

    Load the ERP.AI skill and paste the output into your agent. It explains how to read and update records in your workspace.

    curl -fsSL https://www.erp.ai/skill.md

  2. Give it a role

    Assign the agent its own user and one of the 6 roles. It gets exactly the access that role has, and no more.

  3. Check what it can reach

    Confirm which records, actions and connections the agent can use in your workspace before you point it at real data.

  4. Review its work and usage

    Check the drafts and changes it proposes, and watch its usage receipts as you give it more to do. Agent work uses prepaid credits.

What the agent can do

  • Dispatcher: Find my upcoming bookings and show which ones still need a reviewed revision or a confirmed resource.
  • Operations Reviewer: Bring together the current booking revision, review reason and completion evidence for a disputed ride.
  • Trip Coordinator: Find Reported trip events for the booking and help explain their observed times and sources.
  • Finance Operator: Show the fare components and provider event identifiers for a booking before I review the charge evidence.

What stays with a person

  • The assistant needs configured access to the records and connections it uses.
  • Operations Reviewer remains responsible for booking decisions and authorized corrections.
  • Finance Operator checks the provider evidence before confirming a payment state.
  • Fleet Coordinator examines actual condition evidence before a vehicle returns to service.

The assistant needs configured access to the records and connections it uses. Operations Reviewer remains responsible for booking decisions and authorized corrections. Finance Operator checks the provider evidence before confirming a payment state. Fleet Coordinator examines actual condition evidence before a vehicle returns to service.

Ask for a reviewable result and identify the booking or service zone. Inspect the records before authorizing a change, especially when rider details, payment evidence or a completed trip are involved. A reported observation needs the same review whether a person or a connected source supplied it.

Machine work and model usage follow the platform's metering rules. Use [pricing](/taxi-ride-hailing-platform/pricing) to estimate the imports, connected events and assistant activity expected during the pilot. Review [integrations](/taxi-ride-hailing-platform/integrations) when the request depends on an external source.

Set up Taxi / Ride-hailing Platform your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

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How to get started