Observation Coordinator
Opens and routes observation requests and owns them through to closure.
Can
- Manage Tickets, Customers
- View observation reviews, ticket events, review decisions
- Access program reports
Starts on: Unresolved requests
- Teacher Performance Mgmt
- Roles and permissions
Who can do what in Teacher Performance Mgmt
Responsibilities and decision rights for observation coordinators, observers and reviewers.
Who can do what
| Role | Observation requests | Responses and follow-up | Observation reviews | Campuses | Review and evidence | Operations control |
|---|---|---|---|---|---|---|
| Observation Coordinator | Edit | View | View | Edit | View | — |
| Observer | View | Edit | Edit | View | Edit | — |
| Instructional Reviewer | View | View | Approve | — | Edit | — |
| Operations Analyst | View | View | View | — | View | Edit |
| Admin | Edit | — | — | Edit | Edit | — |
Each role in detail
Observer
Responds to campuses, observes teachers and submits observation reviews.
Can
- Manage ticket events, observation reviews, record attachments
- View assigned Tickets, Customers
Starts on: Observation reviews awaiting decision
Instructional Reviewer
Independently reviews submitted observation reviews and records decisions.
Can
- Manage review decisions
- View Tickets, ticket events, record attachments
- Access review reports
Reviews and approves
- Approve observation reviews
Starts on: Observation reviews awaiting decision
Operations Analyst
Works the operation receipt exception queue and verifies completed effects.
Can
- Manage operation receipts
- View Tickets, observation reviews, review decisions, ticket events
- Access exception reports
Starts on: Failed and needs-review receipts
Admin
Maintains organizations, team members and configuration without taking program decisions.
Can
- Manage Organizations, team members, Users, configuration
- View audit history
- Access system settings
Set up Teacher Performance Mgmt your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.