1. Technology CRM
  2. Roles and permissions
Reference

Who can do what in Technology CRM

Separate opportunity preparation, independent sales review, operating setup and evidence inspection.

Who can do what

Permissions by role
RoleAccount scopePipeline and qualificationRelationship activitiesTechnical evaluationsProposal and outcome reviewEvidence and reconciliation
Sales ManagerViewViewViewViewViewView
AuditorViewViewViewViewViewView
App AdministratorEditEdit—EditEdit—
Relationship OwnerViewEditEditEditEditEdit
AdminEditViewViewViewViewView

Each role in detail

Sales Manager

Review eligible revisions independently and reconcile operational evidence.

Can

  • View Accounts, operation receipts, Opportunities, Organizations, record attachments, relationship activities, review decisions, team members, technical evaluations

Starts on: Proposal Review Context

Auditor

Read authorized evidence and reports.

Can

  • View Accounts, operation receipts, Opportunities, Organizations, record attachments, relationship activities, review decisions, team members, technical evaluations

Starts on: Proposal Review Context

App Administrator

Maintain organization configuration and membership.

Can

  • Manage Accounts, Organizations, team members

Starts on: Active Accounts

Relationship Owner

Prepare assigned operational records and execute eligible reviewed actions.

Can

  • Manage Opportunities, record attachments, relationship activities, technical evaluations
  • View Accounts, operation receipts, review decisions

Starts on: My Open Opportunities

Admin

Manage technical user access and support setup without acquiring independent business approval authority.

Can

  • Manage Users
  • View Accounts, exchange rates, operation receipts, Opportunities, Organizations, record attachments, relationship activities, review decisions, team members, technical evaluations

Set up Technology CRM your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started