Where it usually breaks
And how to keep it from happening.
- Time is corrected after it was already exported to payroll.
- Reopening are approved without a reason that holds up later.
- An exemption is left active long after the correction.
Request a reopen for locked time, decide it, correct the entries and re-approve the sheet.
Resource raises a reopen request for the locked sheet with the reason.
Controller approves or rejects it with comments.
Approval reopens the sheet's entries, returns the sheet to Submitted and writes a controller-reopen violation as an audit row.
Resource corrects the entries. The sheet goes back through its approval chain.
For known corrections, the Controller approves a lock exemption for a person or project code over a date range, allowing retro-edits without a request.
And how to keep it from happening.
Start free, then use Proto to change fields, steps and approvals before your team goes live.