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- TMS for Trucking and Road Carriers
- Who it's for
- Dedicated contract carriers
Dedicated contract carriers
Dedicated carriers often repeat work for the same shipper, but each load still has its own quantity, stop sequence and delivery evidence. The transport team needs a useful record of changes when the customer adds a service stop or revises a receiving location. Keep those decisions attached to the work being dispatched.
How TMS for Trucking and Road Carriers is set up for you
Keep the partner clear
Identify the shipper or other transport partner on the load and maintain the contact details used by dispatch. Record the operating company responsible for the movement so the team can reconcile work in the correct context.
Review changed scope
Dispatcher prepares the current journey and Transport Manager decides the plan. Retain the revision and decision reason when a recurring request changes before departure.
Explain additional charges
Settlement Clerk records linehaul and accessorial amounts separately, with the correct currency. Delivery evidence supports the operational explanation for detention or service charges; the agreed customer terms supply the commercial basis.
Coordinate fleet service
Fleet Manager checks the equipment's condition and next service date before Dispatcher confirms the assignment. Keep open defects visible when the regular vehicle must be replaced.
Dedicated carriers often repeat work for the same shipper, but each load still has its own quantity, stop sequence and delivery evidence. The transport team needs a useful record of changes when the customer adds a service stop or revises a receiving location. Keep those decisions attached to the work being dispatched.
Choose a customer movement that repeats often enough for the desk to recognize the ordinary case. Gather a normal delivery and a changed-scope example, including the commercial evidence for any additional charge. Walk both through planning, assignment and proof review with the people who will own those steps.
For the changed case, add a service stop before the final destination. Ask Delivery Coordinator to identify the final delivery confirmation and ask Settlement Clerk to explain which charge is still in Draft. Review the driver statement separately with Settlement Approver. Agree the [accounting and payment connections](/tms-for-trucking-and-road-carriers/integrations) before expanding the pilot to other customer work.
Features to start with
Dispatch assignments
Match approved loads to drivers and fleet equipment, then keep dispatch status visible.
Load planning
Prepare the lane, departure promise and stop sequence before a manager approves the load.
Fleet upkeep
Bring equipment condition, service dates and fuel records into the dispatch conversation.
Roles on the team
- Dispatcher
- Prepares load plans and assigns available drivers and vehicles to approved work.
- Transport Manager
- Reviews load scope and decides whether planning or corrected work can proceed.
- Delivery Coordinator
- Records execution milestones and checks delivery confirmation against the actual stop.
- Fleet Manager
- Maintains driver eligibility and fleet readiness while resolving defects and service work.
- Settlement Clerk
- Prepares freight charges and driver statements with supporting completion evidence.
- Settlement Approver
- Independently authorizes the submitted driver settlement revision before external payment.
- Admin
- Configures organization access and maintains the staff identities used in operational ownership.
Set up TMS for Trucking and Road Carriers your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.