1. Tour Operator Software
  2. Process
  3. Trip dispatch and run
Process · Trip dispatch and run

Trip dispatch and run

From a requested trip to a completed run.

Step by step

  1. Request the trip Dispatcher

    The trip is requested with origin, destination, planned times, vehicle, driver and customer.

    • Trip requested
    • Updates Trips
  2. Approve trip Dispatcher

    The dispatcher checks the vehicle and driver assignment and approves the trip, which is then scheduled.

    • Trip approved and scheduled
    • Updates Trips, Vehicles, People
    ApprovalA person approves before the work moves on.
  3. Run trip Driver

    The trip departs and the driver records the actual arrival and departure at each stop. Planned times stay as planned.

    • Trip in progress; stop times recorded
    • Updates Trips, Trip stops
  4. Finish the run Driver

    The driver records completion evidence for review.

    • Evidence pending review
    • Updates Delivery evidence

Where it usually breaks

And how to keep it from happening.

  • A vehicle in maintenance is assigned because its status was not updated.
  • Actual times overwrite planned times and delays disappear from reports.
  • A trip leaves without approval and nobody checked the driver.
Dispatcher
, Driver, Operations Manager.

Set up Tour Operator Software your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started