1. Trade Finance Platform
  2. Questions before you choose
FAQ

Questions, answered

Answers about applications, letters of credit, trade loans and servicing for trade finance teams.

Trade Finance Platform

8 questions

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How do I get started?

Click Get started, then use Proto to configure Trade Finance Platform for your business. Pilot one product for one client segment: run new applications through underwriting and either issuance or disbursement for a month, then reconcile limits and principal outstanding before adding products.

Who approves credit?

A Credit Approver independent of the officer approves, returns or declines the exact version under review, with a reason.

When is a letter of credit recorded as issued?

Only when the issuing bank’s issuance receipt is received. The credit records the bank reference, limit and expiry.

How are drawings controlled?

Each presentation records its document set, amount, the bank’s decision and settlement date. Total drawings never exceed the credit’s limit.

How are repayments applied?

Each verified repayment is imported once and allocated to due installments by principal, then interest, then fees, never beyond the amount received.

Can we reschedule a loan?

Yes. A reschedule, rate change, write-off or correction is approved independently and creates a new schedule version while keeping the earlier one.

Does it handle bank guarantees and factoring?

Letters of credit and trade loans are the products run here. Guarantees and receivables finance would be configured as an extension with Proto during implementation.

What drives the cost?

Ordinary manual use has no per-user charge under the platform policy. Imports, integrations, agent execution and other machine work consume prepaid credits; implementation is scoped separately. The pricing page lists the current rates.

Set up Trade Finance Platform your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started