Where it usually breaks
And how to keep it from happening.
- Evidence expires between submission and decision.
- Terms change after approval and the old decision is relied on.
- The officer who prepared the application also approves it.
Prepare a financing application with evidence, put it under review and record an independent decision.
Credit Officer records the borrower, requested principal, rate and term, collects evidence lines and files, and submits the application.
Credit Officer moves the complete application under review. The version under review is the one the approver decides.
Credit Approver, independent of the officer, approves, returns or declines the application with a reason. Approval records the approval date and decision reason.
Credit Officer addresses the reason, adds evidence and resubmits a new version.
If the borrower no longer needs the facility, the application is marked Withdrawn.
And how to keep it from happening.
Start free, then use Proto to change fields, steps and approvals before your team goes live.