Where it usually breaks
And how to keep it from happening.
- A disbursement is resent after a timeout and the borrower is funded twice.
- A repayment is allocated beyond the amount received.
- A repayment notification is imported twice.
Open a trade loan from approved terms, disburse it once, generate the schedule and allocate repayments.
Credit Officer opens the account from the approved principal, rate and term.
Credit Officer submits the disbursement under a stable operation key. It is recorded only when the provider's outcome is verified, and the account becomes Active.
Credit Officer generates numbered installments with due dates and principal, interest and fee due, as version 1.
Loan Servicing Officer imports each verified repayment once and allocates it by principal, then interest, then fee.
Loan Servicing Officer marks loans in arrears Delinquent and raises them with the Credit Approver.
When every installment is paid, the loan account is Closed.
And how to keep it from happening.
Start free, then use Proto to change fields, steps and approvals before your team goes live.