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- Trailer Tracking System
- Who it's for
- Transport coordination teams
Transport coordination teams
Transport coordination teams work across carriers, brokers and shipper sites. An exception can arrive as a partner message long after the relevant trailer has left the yard. The team needs a stable load reference, identifiable equipment and a record of the decision already made. Trailer Tracking System connects that operating context so the next reviewer can investigate the case with the responsible party.
How Trailer Tracking System is set up for you
Partner responsibility
Dispatcher keeps the counterparty, contact and eligibility information with the transport work. Review the company involved before directing an operational question or accepting a changed plan.
Reported milestones
Tracking events retain their occurrence time and source. Dispatcher compares those reports with stop progress and investigates conflicting observations before updating the delivery story.
Traceable visit closure
Yard Supervisor reviews the trailer stay and its grace period. Evidence Reviewer follows the closure receipt to the same load when a partner disputes the duration.
Commercial decisions
Finance Reviewer keeps the charge currency and status with the load. The review record retains the charge number, reviewed amount and decision reason, with any supporting load revision identified. Invoice and payment evidence comes from the finance process.
Transport coordination teams work across carriers, brokers and shipper sites. An exception can arrive as a partner message long after the relevant trailer has left the yard. The team needs a stable load reference, identifiable equipment and a record of the decision already made. Trailer Tracking System connects that operating context so the next reviewer can investigate the case with the responsible party.
Choose a partner and a lane whose staff can provide representative visit and receiving evidence. Rehearse a valid delivery, a signature tied to the wrong stop and a cancelled load with unfinished work. Ask Dispatcher to explain remaining resource commitments after cancellation and Evidence Reviewer to identify the disputed delivery case.
Agree how partner messages enter the operating records before configuring scheduled connections. Map the partner's source references to the correct load and organization, then test a repeated message. Keep responsibility for correcting rejected inputs clear before adding further counterparties.
[Agree connection ownership](/trailer-tracking-system/integrations) and follow [charges and exception review](/trailer-tracking-system/processes/charges-and-exception-review).
Features to start with
Stops and tracking
Follow planned stop windows and reported milestones through the load's journey.
Trailer assets and partners
Identify each trailer and the transport partners responsible for its load handoffs.
Yard visits and detention
Record trailer location and visit times, then review the evidence for detention and closure.
Roles on the team
- Admin
- Configures organization records, staff identities and the agreed operating access.
- Yard Supervisor
- Reviews submitted trailer visits and the evidence needed to authorize closure.
- Dispatcher
- Plans loads, coordinates eligible transport resources and maintains stop and tracking information.
- Evidence Reviewer
- Reconciles delivery evidence and operational outcomes against their source records.
- Finance Reviewer
- Reviews load charges and their supporting visit or delivery evidence.
Set up Trailer Tracking System your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.