Prepare load stops and assign eligible transport capacity while preserving existing commitments.
Dispatcher records the operating organization, counterparty and delivery promise, along with the freight amount and planned travel dates. Check the requested units and equipment description against the work being arranged.
Planning moves the Draft load to Planned and creates sequenced pickup and delivery stops. Dispatcher checks the stop details and follows up any lane labeled Lane not specified before using the plan for dispatch.
Fleet Coordinator reviews driver and vehicle status with Dispatcher. Assignment uses active, available drivers and active, available trucks. Existing Assigned or Active commitments exclude those resources from another selection.
Dispatcher moves the ready load to Dispatched. Assignment skips a load already carrying Assigned or Active work and records a starting revision for the new assignment. Dispatcher investigates the escalation if eligible capacity is unavailable.
Dispatcher checks the assignment and stop windows with the receiving shift. Link any trailer visit to the load and identify the registered trailer there, keeping the truck commitment and trailer visit understandable to both teams.
And how to keep it from happening.
Start free, then use Proto to change fields, steps and approvals before your team goes live.