1. Trailer Tracking System
  2. Roles and permissions
Reference

Who can do what in Trailer Tracking System

Give yard, dispatch, fleet and review teams clear responsibilities for their work.

Who can do what

Permissions by role
RoleTrailer assets and partnersYard visits and detentionLoad planning and dispatchStops and trackingDelivery evidenceFleet upkeepFreight charges and review
AdminEditViewEditViewViewEditView
Yard OperatorViewEditView—EditViewEdit
Yard SupervisorViewApproveView—EditViewEdit
DispatcherEditViewEditEditViewViewView
Fleet CoordinatorEditViewEdit——Edit—
Evidence ReviewerViewEditViewViewEditViewEdit
Finance ReviewerViewEditView—Edit—Approve

Each role in detail

Admin

Configures organization records, staff identities and the agreed operating access.

Can

  • Manage Organizations, Users, team members
  • View Vehicles, Drivers, transport partners, Routes, Loads, load stops, load assignments, trailer visits, tracking events, proof of delivery, Inspections, maintenance plans, vehicle defects, fuel transactions, freight charges, review decisions, operation receipts, record attachments

Yard Operator

Records the identified trailer's yard visit and gathers arrival and departure evidence.

Can

  • Manage trailer visits, record attachments
  • View Vehicles, Loads, Organizations, transport partners, operation receipts

Starts on: Trailer visit board

Yard Supervisor

Reviews submitted trailer visits and the evidence needed to authorize closure.

Can

  • Manage trailer visits, review decisions
  • View Vehicles, Loads, record attachments, operation receipts, Organizations, transport partners

Reviews and approves

  • Approve trailer visits

Starts on: Trailer visits awaiting approval

Dispatcher

Plans loads, coordinates eligible transport resources and maintains stop and tracking information.

Can

  • Manage Loads, load stops, load assignments, tracking events, Routes, transport partners
  • View Drivers, Vehicles, trailer visits, proof of delivery, Organizations, team members, review decisions

Starts on: Stop window schedule

Fleet Coordinator

Maintains fleet and driver records and follows defects through repair.

Can

  • Manage Vehicles, Drivers, Inspections, vehicle defects, maintenance plans, fuel transactions
  • View load assignments, Loads, trailer visits, Organizations, team members

Starts on: Assigned resources

Evidence Reviewer

Reconciles delivery evidence and operational outcomes against their source records.

Can

  • Manage proof of delivery, operation receipts, record attachments, review decisions
  • View Loads, load stops, trailer visits, tracking events, Organizations, team members

Starts on: Stop window schedule

Finance Reviewer

Reviews load charges and their supporting visit or delivery evidence.

Can

  • Manage freight charges, review decisions
  • View Loads, trailer visits, operation receipts, proof of delivery, record attachments, Organizations

Reviews and approves

  • Approve freight charges

Starts on: Freight charges awaiting approval

Set up Trailer Tracking System your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

How to get started