Check a contract-based offer and retain the carrier decision with the shipment.
Transportation Planner creates shipment records in Planned with mode, addresses, weight in pounds and freight class. Confirm the freight details against the packing documents and the agreed lane. Compare the shipment with the bill of lading before requesting the rate.
Rate Shop On Shipment Create matches active agreements and ZIP-prefix lanes, reads the applicable rate band and adds contracted accessorials and fuel surcharge. Transportation Planner checks assigned carrier, service level, applied rate contract and cost. No match leaves the shipment unchanged and records a reason in the EDI message log with message type Other.
Transportation Planner changes Planned to Tendered. Tender To Carrier creates a tender record with the assigned carrier and an outbound EDI 204 record. Dispatcher/Ops checks outbound message link and tender round. Missing carrier prerequisites are skipped and logged. Confirm the receiving carrier's acknowledgment through the agreed connection.
Carrier User accepts, rejects or counters the freight offer through response. Tender Acceptance Tracking stamps response time, logs the inbound EDI 990 response and advances an accepted shipment to Accepted with the tendered carrier. An Accepted response is the carrier's decision; a Pending tender response is still awaiting it.
Dispatcher/Ops examines reject reason or counteroffer amount. A rejection returns the shipment to Planned and conditionally clears the rejecting carrier. A counteroffer needs a reviewed commercial decision before another offer. Transportation Planner reviews the next offer before tendering it.
And how to keep it from happening.
Start free, then use Proto to change fields, steps and approvals before your team goes live.