Cancel a held or confirmed trip under policy, or record a no-show after the threshold, releasing reserved units and keeping history.
Travel Coordinator checks the supplier's cancellation policy and the actual time against the trip's start.
A held or confirmed trip is Cancelled and its reserved units are released.
If the traveler did not travel and the threshold has passed, the trip is recorded as no show.
Refund or void events from the provider are recorded against the same booking.
And how to keep it from happening.
Start free, then use Proto to change fields, steps and approvals before your team goes live.