1. Travel Expense Optimizer
  2. Process
  3. Correction of approved scope
Process · Correction of approved scope

Correction of approved scope

Cancel what has not been used and compensate what has, with an approver's decision and the full history kept.

Step by step

  1. Request the correction Travel Coordinator

    Travel Coordinator requests a correction of an approved or confirmed trip and states the reason.

    • Correction requested
    • Updates Bookings
  2. Separate used from unused Travel Coordinator

    Legs and nights not yet used are separated from those already used.

    • Executed and unexecuted scope identified
    • Updates Bookings, Booking resources, Operation receipts
  3. Cancel unused scope Travel Coordinator

    Unused scope is cancelled and its reserved units released.

    • Units released
    • Updates Booking resources, Bookings
  4. Compensate used scope Travel Approver

    Used scope is never edited. The coordinator prepares a compensating action carrying the original reference, and a Travel Approver approves it.

    • Compensating action approved
    • Updates Review decisions, Bookings
    ApprovalA person approves before the work moves on.

Where it usually breaks

And how to keep it from happening.

  • A flown leg is edited to look as if it was never booked.
  • A compensating rebooking is made without approval.
  • The original reference is lost, so finance cannot match the change.
Travel Coordinator
, Travel Approver, Payments Analyst.

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