What the agent can do
- Policy Operations' assistant: Find policies needing review and summarize their dates, owner and coverage terms for a handoff.
- Trip Review Specialist: Prepare a submitted offer checklist using destination, departure, premium and carrier quote.
- Offer Reviewer: Compare the submitted revision with the policy and list questions before a human decision.
- Claims Specialist: Assemble a claim summary with loss dates, evidence and relevant policy coverage.