Where it usually breaks
And how to keep it from happening.
- An executed transfer is edited instead of reversed.
- A failed submission is resent instead of checked with the bank.
- A receipt is marked Completed without the evidence behind it.
Correct or cancel an instruction with a reason and resolve every pending or failed operation receipt.
Treasury Preparer selects the instruction and records the reason for correcting or cancelling it.
The current version, its evidence, decisions and receipts are read. Unexecuted draft scope is cancelled and its account claims released.
Where scope was already executed, Treasury Preparer prepares a compensating instruction that carries the original reference.
Treasury Approver approves the compensating instruction before it is submitted.
Settlement Analyst reviews Pending, Failed and needs review receipts against the persisted effects and marks each Completed or needs review. Provider actions are never repeated from this step.
And how to keep it from happening.
Start free, then use Proto to change fields, steps and approvals before your team goes live.