1. Treasury Operations
  2. Process
  3. Correction and cancellation
Process · Correction and cancellation

Correction and cancellation

Cancel instructions that have not been executed and correct executed ones with an approved compensating instruction, always with a reason.

Step by step

  1. Request with a reason Treasury Preparer

    Treasury Preparer requests a correction or cancellation of one instruction and enters the reason. The reason is mandatory.

    • Correction or cancellation requested
    • Updates Bank instructions
  2. Check what was executed Treasury Preparer

    The instruction is unexecuted when it is Draft, Review or Authorized with no completed submission or confirmation receipt.

    • Executed or unexecuted scope identified
    • Updates Bank instructions, Operation receipts
  3. Cancel unexecuted scope Treasury Preparer

    An unexecuted instruction moves to Rejected. The reason is recorded as a Reject decision and any claims it held are released and named on the receipt.

    • Draft, Review or Authorized → Rejected
    • Updates Bank instructions, Review decisions, Operation receipts
  4. Compensate executed scope Treasury Approver

    An instruction already sent or settled is not edited. A compensating instruction, such as a return payment, is prepared and approved by a Treasury Approver.

    • Compensating instruction authorized
    • Updates Bank instructions, Review decisions
    ApprovalA person approves before the work moves on.

Where it usually breaks

And how to keep it from happening.

  • A submitted payment is cancelled locally while the bank still pays it.
  • A confirmed instruction is edited to change its amount.
  • A cancellation is made without a reason.
Treasury Preparer
, Treasury Approver, Treasury Manager.

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