Prepare stop windows and check the driver and vehicle before confirming their committed interval.
Dispatcher records the load number, subject, organization, transport partner and original delivery promise. Keep the freight amount in USD. Check the source request before creating another load with the same business identity.
Dispatcher records pickup and delivery addresses in sequence with their appointment windows. Check the operating time zone and the expected interval with the warehouse. Marking the load Planned begins preparation for release; it does not settle resource feasibility.
Fleet Coordinator supplies driver eligibility and vehicle readiness evidence. Dispatcher checks the active driver, eligibility through the assignment and the equipment class required for the load. Review defect and repair evidence before using a vehicle whose readiness has changed.
Dispatcher checks other held, confirmed and dispatched assignments using the same driver or vehicle. Resolve overlaps before confirming the start and end. Where a prior job is running late, check its actual position with the operating team before committing the next load.
Dispatcher presents the current plan and resource evidence to Transport Supervisor. Keep any unresolved conflict visible. The independent dispatch decision follows in the release process; requesting review does not grant approval.
And how to keep it from happening.
Start free, then use Proto to change fields, steps and approvals before your team goes live.