Record the independent decision on the current load before release and actual pickup.
Dispatcher checks the prepared stops and confirmed resource interval. Give Transport Supervisor the current revision and supporting eligibility, readiness and assignment evidence. A changed driver or vehicle needs the current request to be reviewed.
Transport Supervisor independently approves, rejects or returns the request. Record the reviewer, decision time and reason against the same load revision. An approval authorizes only the scope examined; it cannot be reused after a material correction.
Warehouse Coordinator completes the applicable loading handoff after its review and actual transfer. Dispatcher checks the named driver against the assignment and resolves differences before treating the load as ready to move.
Dispatcher records the actual physical pickup time and the dispatch action outcome. Advance the load from Planned to Dispatched and the assignment from Confirmed to Dispatched only for the authorized movement. Keep the original promised delivery time unchanged.
Dispatcher records progress through the ordered stops and follows the load into transit. Operations Analyst investigates any failed action receipt before the team repeats work. A status change needs the underlying movement evidence to remain explainable to the next shift.
And how to keep it from happening.
Start free, then use Proto to change fields, steps and approvals before your team goes live.