Truck Dispatch System

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  1. Truck Dispatch System
  2. Roles and permissions
Reference

Who can do what in Truck Dispatch System

Separate dispatch preparation, fleet evidence, warehouse custody and independent transport decisions.

Who can do what

Permissions by role
RoleLoad planningDriver and vehicle assignmentsLoading handoffsDelivery evidenceTransport partners and teamsReview and reconciliation
DispatcherEditEditEditEditViewEdit
Transport SupervisorApproveViewApproveApproveViewEdit
Fleet CoordinatorViewEditViewView—View
Warehouse CoordinatorViewViewEditEditViewEdit
Operations AnalystViewViewViewViewViewView
AdminEditViewViewViewEditEdit

Each role in detail

Dispatcher

Prepares loads, checks assignment feasibility and records movement against the current dispatch decision.

Can

  • Manage Loads, load stops, load assignments, record attachments
  • View Drivers, Vehicles, vehicle defects, loading handoffs, Organizations, team members, transport partners, review decisions, operation receipts

Starts on: Load Stops by Sequence

Transport Supervisor

Independently decides dispatch, loading handoff and correction requests against their source revision.

Can

  • Manage review decisions
  • View Loads, load stops, load assignments, loading handoffs, Drivers, Vehicles, vehicle defects, record attachments, operation receipts, Organizations, team members, transport partners

Reviews and approves

  • Approve Loads, loading handoffs

Starts on: Load Stops by Sequence

Fleet Coordinator

Maintains driver eligibility and vehicle readiness with supporting defect and repair evidence.

Can

  • Manage Drivers, Vehicles, vehicle defects
  • View load assignments, Loads, record attachments

Starts on: Load Assignments Default List

Warehouse Coordinator

Prepares loading handoffs and records physical custody after the applicable review.

Can

  • Manage loading handoffs, record attachments
  • View Loads, load stops, load assignments, Drivers, Vehicles, Organizations, review decisions

Starts on: Load Stops by Sequence

Operations Analyst

Investigates failed operations and compares delivery evidence with the original commitment.

Can

  • View Loads, load stops, load assignments, loading handoffs, operation receipts, record attachments, review decisions, transport partners, Organizations, Drivers, Vehicles, vehicle defects

Starts on: Load Stops by Sequence

Admin

Configures staff access, organization scope and partner reference data without substituting for a transport approval.

Can

  • Manage Organizations, team members, Users, transport partners
  • View Loads, load assignments, load stops, loading handoffs, Drivers, Vehicles, vehicle defects, record attachments, review decisions, operation receipts, exchange rates

Set up Truck Dispatch System your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

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