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- Utility Outage Management
- Get started
Get Utility Outage Management running in four steps.
Start with one district's service areas and a month of outages.
Create your account
Click Start now and create your ERP.AI account.
Start nowDownload Proto
Proto is the desktop app you use to set up Utility Outage Management. It runs on macOS, Windows and Linux.
Download ProtoMake it yours
Open Utility Outage Management in Proto and adjust fields, steps, roles and approvals to match how your team works.
Implementation planBring your data and team
Import your records, then invite your team and assign their roles.
See the roles
Create your account
Click Get started to create your ERP.AI account. Download Proto and describe your utility, your team and the first process you want to run.
Prepare the first operating cycle
Run one district for a month: triage, evidence review, restoration and incident approval.
- Service areas with codes, contacts and notes.
- Open cases and recent incidents with their external IDs.
- The evidence each outage type needs.
- The team with their roles and areas.
Review before release
A repeated confirmation never restores twice, a coordinator cannot approve their own incident record, restoration needs crew evidence, and a duplicate external incident is not entered twice. Reconcile with your current records, invite the team with their roles and release the reviewed configuration.
Set up Utility Outage Management your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.