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- Vehicle Inspection App
- Frequently asked questions
Questions, answered
Answers about vehicle checks, defect follow-up, dispatch decisions and the first operating cycle.
Vehicle Inspection App
10 questions
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How do I get started?
Click Get started, then use Proto to configure Vehicle Inspection App for your business. Pilot a depot with known vehicles and drivers, current defects and a load the team can follow from inspection to delivery verification.
Which inspections can we record?
Record Pre-trip and Post-trip checks with the vehicle, driver, inspection time and odometer. Checklist observations, result and defect description give Maintenance Coordinator and Dispatcher the context for follow-up.
What does Pass with defects mean for assignment?
It retains the finding while allowing the assignment review to continue. Dispatcher must still check for unrepaired Critical defects and existing commitments for the selected resources. A passing result does not erase another unresolved finding.
How do we follow a defect through repair?
Link the defect to its vehicle and originating inspection, then assign an owner. Maintenance Coordinator follows it from Open through In Repair to Repaired. Deferred keeps an unresolved disposition visible for review.
Who approves a load?
Operations Manager decides the request and records the rationale against the source record and revision. Dispatcher prepares the load and checks the driver and vehicle after approval. A changed destination needs review with the responsible manager.
Can an available trailer take a powered-vehicle assignment?
No. Review the asset type along with availability. When the work requires a power unit, choose eligible powered equipment and check its latest pre-trip result and remaining defects.
How do we review upcoming service?
Maintenance Coordinator reviews the service plan’s next due date, interval and current status against the vehicle’s condition. Agree how service completion and the next due date are updated during setup.
What happens when delivery evidence is disputed?
Evidence Reviewer marks the confirmation Disputed and checks the load, stop and signature reference with Dispatcher. Keep the actual trip context available while obtaining the correct supporting evidence, then verify the resolved result.
How do tracking and fuel purchases enter the process?
Agree a connection to the telematics or fuel-card provider during setup, including vehicle matching and source ownership. Tracking entries retain their source and occurrence time; fuel purchases retain their vehicle and fuel details for reconciliation.
How is usage priced?
The base account and ordinary manual work in the official interface follow the free platform allowance. Machine work, retention beyond included allowances and model usage follow the published rate card. Implementation is priced separately; see pricing for the current policy.
Set up Vehicle Inspection App your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.