Reconcile the recorded outcome to its source and resolve disputed or corrected evidence.
Evidence Reviewer opens the operational receipt and checks its event, source reference and recorded time. Find the relevant trip or inspection evidence and confirm the organization before using an attachment to support the result.
Evidence Reviewer compares the receipt with the actual load, assignment or delivery record. Mark a consistent result Verified. Mark an inconsistent result Failed and explain what the responsible operating team needs to investigate.
When correction changes the authorized load scope, Operations Manager approves or rejects the change and records a review decision with its rationale and revision. A rejected change does not authorize Dispatcher to apply it.
Dispatcher checks the decision against the current load revision, then applies the approved correction or cancellation to the affected uncompleted work while retaining the actual trip context.
Evidence Reviewer compares the repaired source records with the receipt before marking it Corrected, then verifies the reconciled outcome. Check delivery disputes separately. A document uploaded after the trip still needs to match the intended load and stop before it supports verification.
And how to keep it from happening.
Start free, then use Proto to change fields, steps and approvals before your team goes live.