Questions, answered

Click Get started, then use Proto to configure Vehicle Registration (RTO) for your business. Pilot one office with new registrations and transfers: take in cases, verify documents, collect fees and decide through review for a month, then reconcile open cases, vehicles and fees before adding permits and enforcement.

Registration, transfer, permit, renewal and enforcement matters are each recorded as cases with their own type, due date and assigned officer.

A Reviewing Officer decides cases in review, with a written reason and the authority reference relied on. Cases still in verification cannot be decided.

An appealed case goes to a different Reviewing Officer for a fresh review. The earlier decision stays on the case.

When a vehicle is recorded, its VIN and plate are checked, and a VIN or plate already on another vehicle is refused.

Inspectors record the vehicle, date, result and certificate. Future-dated inspections and a second inspection for the same vehicle and date are refused.

Payments from a connected gateway arrive as pending fee receipts with their reference and are confirmed when the money clears.

Yes. Resolve duplicate VI ns and plates, then load parties, vehicles and open cases with stable identifiers. Rehearse on one office and reconcile before moving the rest.

Ordinary manual use has no per-user charge under the platform policy. Imports, integrations, agent execution and other machine work consume prepaid credits; implementation is scoped separately. The pricing page lists the current rates.