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- Vehicle Registration (RTO)
- Who it's for
- Commercial vehicle permit units
Commercial vehicle permit units
Permit units handle goods-carriage, passenger and school transport permits. Each permit depends on a registered vehicle, a valid fitness inspection and the operator's documents. Operators often hold many vehicles, so the same party appears on many cases.
How Vehicle Registration (RTO) is set up for you
Operators as parties
Link every vehicle and permit case to the operator's party record.
Inspection before decision
The reviewer sees the vehicle's latest inspection result and certificate before deciding.
Failed inspections followed up
Failures appear on one list, and the dependent permit waits for a passing re-inspection.
Reasoned refusals
Each refusal cites the permit rule relied on, which matters when operators appeal.
Permit units handle goods-carriage, passenger and school transport permits. Each permit depends on a registered vehicle, a valid fitness inspection and the operator's documents. Operators often hold many vehicles, so the same party appears on many cases.
Start with one permit type and its inspection station. Load operators, their vehicles and recent inspections. Process new permit cases through review for a month, including one failed inspection and one appeal, before adding other permit types.
[Plan the rollout](/vehicle-registration-rto/implementation), [review the modules](/vehicle-registration-rto#modules), and [compare the source data](/vehicle-registration-rto/data-model).
Features to start with
Vehicle Registry
Keep each vehicle's VIN, plate, class, owner and registration expiry, and refuse duplicate identities.
Fitness Inspections
Record inspection results and certificates for registered vehicles, with duplicate and future dates refused.
Case Intake
Record each registration, permit or enforcement case with its applicant, assigned officer and due date.
Roles on the team
- Case Officer
- Accepts submitted cases, verifies documents, records vehicles and officer actions, and prepares cases for review.
- Reviewing Officer
- Reviews cases in review and issues the reasoned decision with its authority reference.
- Fitness Inspector
- Inspects vehicles and records the result and certificate for each inspection.
- Registry Supervisor
- Balances officer workload, assigns appeals for fresh review and approves fee refunds.
Set up Vehicle Registration (RTO) your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.