Where it usually breaks
And how to keep it from happening.
- An inspection is backdated or dated in the future.
- The same paper sheet is entered twice.
- A permit is decided on a failed inspection that was never followed up.
- Vehicle Registration (RTO)
- Process
- Fitness inspection to certificate
Fitness inspection to certificate
Inspect a vehicle, record the result and certificate, and re-inspect after a failure.
Step by step
-
Inspect the vehicle Fitness Inspector
Fitness Inspector inspects the vehicle on the scheduled date.
- Vehicle inspected
- Updates Vehicles
-
Record the result Fitness Inspector
Fitness Inspector records the vehicle, date, result and certificate. Future dates and a second inspection for the same vehicle and date are refused.
- Pass or Fail recorded
- Updates Fitness inspections
-
Follow up a failure Case Officer
Case Officer tells the owner what failed and holds any dependent permit or registration case.
- Owner notified
- Updates Case actions, Cases
-
Re-inspect Fitness Inspector
Fitness Inspector records a new inspection after repairs, with the new certificate.
- New result recorded
- Updates Fitness inspections
-
Use the result Reviewing Officer
Reviewing Officer relies on the passing certificate when deciding the dependent case.
- Case decided
- Updates Decisions, Cases
Who does what
Roles and permissions- Fitness Inspector
- , Case Officer, Reviewing Officer.
Set up Vehicle Registration (RTO) your way.
Start free, then use Proto to change fields, steps and approvals before your team goes live.