Vehicle registration and renewal

Step by step

1. Open the registration case Case Officer

   Case Officer records the case for the owner and logs the ownership, identity and sale documents.

   • Case Submitted
   • Updates Cases, Parties, Case documents

2. Record the vehicle Case Officer

   Case Officer records the VIN, plate, class, owner and expiry. A duplicate VIN or plate is refused.

   • Vehicle recorded
   • Updates Vehicles, Cases

3. Collect the fee Fees Officer

   Fees Officer records and confirms the registration fee.

   • Receipt Confirmed
   • Updates Fee receipts

4. Decide the registration Reviewing Officer

   Reviewing Officer approves or rejects the registration with reason and authority reference.

   • Case Approved or Rejected
   • Updates Decisions, Cases
   ApprovalA person approves before the work moves on.

5. Watch expiry Case Officer

   Case Officer works the list of registrations nearing expiry and notifies owners.

   • Renewal notice sent
   • Updates Vehicles

6. Renew Case Officer

   The renewal comes in as a new case against the same vehicle, and the expiry date is updated once it is approved.

   • Expiry extended
   • Updates Cases, Vehicles

Case Officer

, Fees Officer, Reviewing Officer.