1. Vendor Management System
  2. Process
  3. Performance review
Process · Performance review

Performance review

Publish supplier measures after reviewing the orders, receipts and exclusions behind them.

Step by step

  1. Select a period Procurement Manager

    Procurement Manager sets the scorecard period and confirms the supplier and eligible purchasing activity.

    • Defines supplier and reporting window
    • Updates Scorecards, Vendors
  2. Gather delivery facts Buyer

    Buyer checks completed order lines against original need-by dates and the accepted receipt history.

    • Connects promise to accepted delivery
    • Updates Purchase orders, PO line items, Receipts
  3. Check quality facts Procurement Manager

    Procurement Manager reviews inspected quantities, quality-defect reasons and any approved exclusion with its reviewer and reason.

    • Reviews defect and exclusion basis
    • Updates Receipt line items, Scorecards
  4. Read price context Buyer

    Buyer compares recorded purchasing prices with appropriate contract and RFQ benchmarks and reads coverage before interpreting the measure.

    • Grounds price comparison
    • Updates Contract rates, RFQ responses, Scorecards
  5. Review the draft Procurement Manager

    Procurement Manager inspects delivery, quality, price, sample and exclusion counts before deciding whether the result is ready.

    • Checks coverage and sample context
    • Updates Scorecards
  6. Publish the result Procurement Manager

    Procurement Manager approves the scorecard publication, retaining the person and time. Buyer can use the published quality result in a later bid comparison.

    • Makes reviewed history available to sourcing
    • Updates Scorecards, Bid comparison scores
    ApprovalA person approves before the work moves on.

Where it usually breaks

And how to keep it from happening.

  • A partial arrival is counted as a completed line. Check the remaining quantity and final accepted receipt.
  • A lateness-only rejection is treated as a quality defect. Read the reject reason and quality-defect quantity separately.
  • An excluded line has no documented basis. Check who approved the exclusion and why.
  • A small or missing sample looks like a firm trend. Read coverage, line counts and no history in the next bid comparison.
Procurement Manager
Reviews exclusions and publishes the scorecard; Buyer uses it during sourcing; Controller reads it with purchasing commitments; Supplier reads its own published result; Viewer reads scoped aggregates.

Set up Vendor Management System your way.

Start free, then use Proto to change fields, steps and approvals before your team goes live.

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